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Privacy Policy

A legal disclaimer

Privacy Policy – The B Lounge

 

Effective Date: 2nd November 2025

At The B Lounge, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or submit an enquiry.

1. Who We Are

The B Lounge is an event venue based in London, UK.
Our website address is: www.blounge.co.uk

2. What Information We Collect

When you fill out our enquiry form or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Event type and date

  • Any additional information you provide in the message

We also collect data through cookies (see our Cookie Policy below).

3. How We Use Your Information

We use your data to:

  • Respond to your enquiry or booking request

  • Communicate important updates about your event

  • Improve our services and user experience

  • Comply with legal obligations

We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

  • Consent (when you tick the consent box on our form)

  • Contract (if you make a booking or request a service)

  • Legitimate interests (to improve our business and respond to enquiries)

5. How Long We Keep Your Data

We keep your information for as long as necessary to respond to your enquiry, manage your booking, and meet legal obligations. Typically:

  • Enquiries: up to 12 months

  • Booking-related information: up to 6 years (for accounting/legal purposes)

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

7. How We Protect Your Data

  • Our website uses SSL encryption (HTTPS)

  • Data is stored securely with limited access

  • We regularly review our data handling processes

8. Third-Party Services

We may use trusted third-party platforms (e.g., CRM tools, Google Analytics). These providers are GDPR-compliant and only access data when necessary.

9. Contact Us

If you have questions or would like to exercise your rights, contact:

The B Lounge
Email: hello@theblounge.co.uk
Phone: -
Address: -

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